Great Customer Service

The quality of a business' customer service can make or break its success. When I walk into a store I expect employees to be upbeat and involved during my entire shopping experience. The look in an associates eyes or their tone of voice can directly set the mood of my time in the store. The attention given to me should have been the same as the attention given to the customer that walked in behind me.  There's so much that goes into making customer service successful and it should come naturally or it won't bring me back. Great customer service shouldn't just exist in high end stores like Nordstroms, Nieman Marcus and Tiffany. It is vital to the success of all types of businesses.